Frequently asked questions

Have questions regarding 360Player? Here are answers to some of the most frequently asked questions!
Can’t find what you are looking for? Please contact us using the form below, or email

How do we get started using 360Player?

Contact us! If you are a team or a club that is interested in using 360Player either fill out the contact form from the “Contact us!” button, or send us an email at

What are the recommended ages for using 360Player?

Senior elite to young grassroot teams are using 360Player, so there really is no age restriction from benefitting from the platform. 

Is the platform available to elite or grassroot level football?

360Player can be used by any team regardless of level. From grassroot to professional, teams all over the world are already benefitting from using 360Player. 

I need help with something inside the app, where can I find support?

You can find help in our support library here: If you can’t find what you are looking for, don’t hesitate to contact us at

Is 360Player compliant with GDPR?

Yes! The 360Player platform is fully compliant with all legal terms required within GDPR. You can read more in our Privacy Policy.

I created an account, but don't have a team, what do I do?

If your team doesn’t have an active subscription, contact to get started.

If your team has an active subscription, get the Team Code from an administrator to join your team. If you finished the setup guide, you can join a new team from the top left corner in the app. 

From what device can I access the 360Player app?

360Player is available on all iOS and Android devices, as well as on your desktop from your web browser.

In what countries and languages is 360Player available?

360Player can be used anywhere in the world, currently except for mainland China. 

The platform is available in English, Spanish, Catalan and Swedish, with more languages pending. 

What is the price of 360Player?

The pricing of the 360Player platform can vary based on your country and type of subscription contract. Visit for full pricing details. 

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